Top 10 things we are doing to keep you safe

Safe at The Humuya Inn 

We are working to keep you safe during your stay at the Humuya Inn. While the COVID-19 pandemic has changed many things, it hasn’t changed how much we care about our guests and staff. You are the heart of the Humuya Inn, and we have missed your smiling faces, the laughter, and the energy you bring here

#1 Social Distancing

We are facilitating social distancing by decreasing the capacity on our shuttle buses, rooftop areas and indoor venues. Social distancing signage is placed throughout the property as reminders for your convenience.

#2 Masks

To help protect others from infection, employees wear face coverings. Guests are encouraged to wear face coverings whenever social distancing is impossible, when interacting with guests from another party, and when gathering in common and indoor areas.

#3 Suitcase protection

Upon arrival all guest suitcases are thoroughly sanitized.

#4 Sanitation

In addition to increased cleaning frequency in all areas, we’ve enhanced our sanitation protocols with spraying machines. These machines evenly disperse hospital-grade cleaning agents, disinfecting even hard-to-reach places; ensuring that heavily-trafficked areas, receive deep-cleaning frequently.

#5 Daily Screenings and Testing

All employees are required to participate in daily temperature checks and symptom surveys to help quickly identify those who may be infected. We ask that if an employee shows any cold or flu symptoms to let us know and not report to work until cleared by a physician.  All employees returning to work are routinely tested for COVID-19.

#6 Hand Hygiene

Good hand hygiene is critical in reducing the spread of disease. We have increased the number of hand sanitizer dispensers throughout the property and added hand-washing stations in critical areas. Hand-hygiene signage is placed in strategic areas for reinforcement and reminders.

#7 Plexiglass Barriers

Plexiglass barriers are installed at key interaction points, such as reception desks and cash registers.

#8 Food Service

We have restructured our food service to eliminate self-service buffets, implemented safe-distance table setups, and extending dining hours to ensure that our guests have ample time to dine with increased physical distance.

#9 Guest Rooms-Apartments

All guest rooms are thoroughly sanitized to insure the safety of each guest.  The room disinfection protocols include high temperature washing and drying procedures. All high touch areas are properly cleaned before and after each guest arrival.  

#10 Ongoing Staff Training

In addition to enhanced training of housekeeping in COVID-19 hygiene protocols, all employees received enhanced COVID-19 awareness training.